Wondering what services we provide? See the list below for an overview of our services or click on each service area to learn more.

Phoenix Daytime Drop-In Center

12:00-5:00pm, Monday-Friday

The Phoenix is a casual, welcoming space with a living room, computers, board games, musical instruments, and most importantly, companionship. Each person who enters the facility has access to showers, laundry, and assistance from our staff. The Phoenix also serves as a place where mail can be picked up and connections can be made with local social services organizations. Whether you have an address or not, anyone is welcome to come and enjoy an experience that could change their life.

Overnight Shelters and Advanced Shelters

Our year-round overnight shelters provide a haven of rest for our friends with no place to stay during the night. They receive bedding, snacks, and hope. Formerly seasonal, our shelters have operated year-round since late 2019. They are both located in our main building, but they have separate entrances and addresses. The C-U Men's Shelter address is 70 E. Main Street (Champaign). Austin's Place Women's Shelter is at 504 N. Market Street.

Since its inception, C-U at Home has provided a supportive environment for individuals coming out of substance abuse recovery programs or incarceration through a transitional housing program. We operate a two bed rehab residence, "Alchemy House," in partnership with Electrum Group.  Three other houses we operate are used to provide housing for men and women advancing out of our overnight shelters. All shelter and housing residents residents are provided with case management, mentoring, and spiritual advisement, with the goal of working toward a stable, productive, and independent life.

Street Outreach

The street outreach team connects with our friends in need out in the community. Relationships with those we serve often starts "on the street," where we take time to meet basic needs, provide information about our services, and offer encouragement. The street outreach team also responds to calls from local law enforcement, hospitals, and anyone in need through our emergency outreach line (217) 888-0329.

Transportation Ministry

Staff and volunteer drivers provide safe transportation for friends who seek detox, shelter, and housing assistance in other communities. We also offer assistance securing transportation to relocate for better opportunities on a case-by-case basis.

Education & Advocacy

We provide an opportunity for the community to learn more about our friends without an address, the specific challenges they face, the services we provide, and how we break the negative stereotypes associated with the "homeless" population. This is done through speaking engagements at churches, schools, and civic organizations. Our annual One Winter Night fundraising and community awareness event attracts hundreds of participants each February. We also offer screenings of two documentary films that feature our ministry, "The Phoenix: Hope is Rising" and "V for Vulnerable."