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Volunteers

WHAT WE DO

C-U at Home is a place of hope and healing for people experiencing homelessness. Through safe shelter, support services, and our Pathways to Progress program, we help individuals take meaningful steps toward a stable, independent life.

Image by Matt Collamer

Reduce
Homelessness

We offer safe housing and supportive services to help people take their first steps toward a new beginning.

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Build Stability
& Independence

Through case management and life skills coaching, clients gain the tools to manage their health, secure employment, and build a solid foundation.

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Encourage Long-Term Recovery

We provide a sober, supportive environment—and continue walking alongside clients even after they leave our shelter.

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Connect to Community Resources

We link clients to local services for recovery, mental health, legal aid, and job training—ensuring ongoing support beyond our program.

Our Pathways to Progress

Through our Pathways to Progress program, C-U at Home creates a welcoming and restorative space for individuals facing homelessness—offering shelter, structure, and compassionate support tailored to each unique journey.

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Phases 1 - 3: Mid-Barrier Housing

Typically 12 -18 Months

In Phases 1 through 3 of our Pathways to Progress program, clients live in a supportive, staffed environment with semi-private rooms. This phase is designed to help individuals stabilize, build life skills, and take tangible steps toward long-term independence.

Each client works with a case manager three times a week, while trained staff are available 24/7 to offer accountability, encouragement, and daily support. Services during this phase may include:
• Substance use recovery support
• Mental health counseling
• Life skills development
• Goal setting and progress tracking

How It Works

Phase One is about assessment and planning. Together with their case manager, clients identify key areas for growth—like establishing primary medical care, completing a mental health evaluation, improving financial literacy, or identifying job-readiness needs.


Phases Two and Three focus on action and practice. Clients begin to implement the goals developed in Phase One while maintaining increasing levels of personal responsibility. They continue to receive on-site support as they practice showing up for work, attending appointments, managing money, or engaging in recovery.

Goals

  • • Foster program engagement and personal accountability
    • Remove barriers to long-term housing
    • Support involvement in work, school, or recovery
    • Reduce the risk of future homelessness

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Phases 4: Advanced Shelter

After completing the mid-barrier phases, clients transition into Phase 4: Advanced Shelter—a more independent living experience designed to bridge the gap between supportive housing and full self-sufficiency.

In this phase, clients live in private rooms within off-site facilities that are not staffed 24/7, allowing them to take greater responsibility for their daily routines and personal care. While the structure is lighter, support doesn’t disappear—clients continue to receive twice-monthly case management and regular check-ins to help them stay on track.

This phase focuses on maintaining sobriety, managing mental health independently, and applying the life skills learned in earlier stages to real-world settings.

Goals

  • Stay sober and mentally healthy

  • Prepare to live on their own

  • Build on training such as employment skills or financial knowledge

  • Reduce involvement with the justice system
     

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Ongoing Support

After clients graduate from our Advanced Shelter phase, they have the option to continue receiving support through our Ongoing Support program—a safety net for the early months of independent living.

This phase includes continued case management for 6–9 months, offering guidance, encouragement, and accountability as clients adjust to life on their own. Whether it's navigating a tough situation, celebrating a win, or staying connected to community resources, this extra support helps prevent setbacks and reinforces long-term stability.

Client Services (Provided In-House)

Safe Housing

  • Semi-private rooms in mid-barrier shelters (Phases 1–3)

  • Private rooms in off-site Advanced Shelter (Phase 4)

  • 24/7 staff presence during Phases 1–3 for safety, support, and accountability

Sobriety & Mental Health Accountability

  • CUH staff monitor and support clients’ sobriety commitments

  • Encouragement to maintain mental wellness routines (medications, coping strategies)

Intensive Case Management

  • 3 case management meetings per week in Phases 1–3

  • Twice-monthly meetings in Phase 4

  • Personalized goal-setting and progress tracking

Emotional Support & Crisis Stabilization

  • Staff trained in trauma-informed care and de-escalation techniques

  • Clients can turn to staff in moments of emotional distress or crisis

Life Coaching

  • Hands-on support with budgeting, job applications, cooking, hygiene routines, time management, and more

  • Learning through practice and accountability in real-time situations

Transition Planning & Ongoing Support

  • Step-down planning for move to Advanced Shelter and/or independent living

  • 6–9 months of optional Ongoing Support including continued case management after program graduation

Daily Routine Support

  • Structured schedules to promote healthy habits and responsibility

  • Morning check-ins, chore systems, and community meals (where applicable)

Access to Program Incentives

  • Milestone celebrations

  • Recognition of client progress

Peer Support Opportunities

  • Participation in group meetings or peer-led discussions

  • Relationship building within a safe, recovery-minded community

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