Champaign County 211 Directory of Human Services

A guide compiled by United Way as a complete reference to resources in the community.

Centralized Intake

This resource is for all homeless individuals and is a point of entry for emergency shelter for families.  They sit down with each individual or family and do a survey to see what assistance or resources are available at the time. For open emergency shelter locations, see below.

Contact: 217-819-4117

Survey Times: Centralized Intake does first come, first serve surveys every Tuesday, from 1-4 pm at C-U at Home.


C-U at Home Men's Emergency Shelter

Overnight emergency shelter for men provided during the winter months beginning November 1, 2019 through April 15, 2020.  Showers and laundry are not available during shelter hours.

Start Date & Time: Opens November 1st, 2019, 8:30pm-7:30am

Location: C-U at Home, 70 E. Washington Street, Champaign

Contact: For questions about volunteering or donations, call Doug Beckett, Shelter Coordinator, at 217-649-2200 or email

To Donate Online to the C-U at Home Men's Shelter:  Click here!



Austin's Place - Winter Emergency Shelter for Women

Overnight emergency winter shelter for women. Screening and intake occurs at Courage Connection from 6:30-7:30pm each night and transportation to the shelter at First United Methodist Church is provided by volunteers. Light snacks are provided, but laundry and showers are not available. Guests will be provided with bus tokens and transported to the Champaign bus terminal in the morning.

Start Date: Opens November 1st, Intake screening at Courage Connection (508 E. Church Street) from 6:30-7:30pm each night

Location: 504 E. Church Street, Champaign

Contact: Aleta Keith, 217-819-4569



Emergency Shelter for Families with Children

Emergency shelter is available for families who meet certain criteria. Specifically, families with:

  • One or more parent (or legal guardian), age 18 or over, with one or more child under the age of 18
  • Champaign County residents
  • Family household size of six people or less
  • Head of the household is biologically or legally related to the child(ren)
  • Expecting women with no current children may be housed by program during last trimester of pregnancy

Space is limited, and families will be placed on a waiting list if space is not available.  Guests will be allowed 3-5 day increments of stay, as long as the guests are actively participating in case management services and working toward finding more stable housing options.
Centralized Intake: 217-819-4117

Going through a difficult time?

Below is a list of resources on how to get shelter, food, clothing, and other assistance.

C-U at Home is always here to talk on the phone or pray with you, no matter your circumstances, beliefs, or situation. Please feel free to give us a call at 217-819-4569.